BT is upgrading phone, broadband, and ISDN lines to a new network

A new telephone network currently being introduced by BT offers more, better, and faster services. BT’s next-generation network (they call it their 21st Century Network or 21CN for short) is great news for business, but it’s not an excuse for a rash decision. Despite the scaremongering of some elements within the telecoms industry, there’s no need to rush into anything without considering all the options.

That’s because a national roll-out cannot happen overnight. BT’s upgrade of the UK’s phone, broadband, and ISDN lines will take several years to complete. Some areas of the country won’t be switched over till 2011.

Whether you need to do anything now depends on when the switch-over occurs in your area and what services you have connected to the current network. For example, some services such as care-home panic buttons may not work after the switch over. Most services will continue as normal. That’s why the first step is to find out what elements of your business, if any, will be affected.

For free, independent advice on how to make the most of BT’s next-generation network, call us today on 0845 345 4321.