Business Telephony Specialists
They saved money and they're working smarter
It's not hard to get more out of your phones. Read our case studies to see how we
helped other businesses save costs and streamline their operations.
CPL Industries
CPL Industries says out with the old and in with Brooks Deacon and Opal Telecom
Brooks Deacon provides CPL Industries with over £76,000 in cost savings with Opal
Telecom and a future proofed telephony network for new streamlined business communications
Challenge
CPL Industries, UK-based manufacturer of solid fuel and its distribution, and independent
national distributor of petroleum products, is tasked with a hugely complex manufacture
and distribution process across its 80 depots around the UK on a daily basis. The
company found its job was being made less efficient by an under-managed, antiquated
telecoms infrastructure that was getting out of control...more
Case Study 2
HW Chartered Accountants
A fresh telecoms infrastructure puts business professionals in charge of their own
telephony
Summary
HW is the UK's 15th largest firm of chartered accountants. When the Northampton branch
relocated, the local team called in the Brooks Deacon Partnership to devise a business-building
telecoms infrastructure. The result was an IP-based system that links branches seamlessly,
that allows staff to control their communications from their own PCs, and which puts
customers straight through to the right person. The entire project was completed
on schedule...more
Case Study 1